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MODULE 11 - ASSERTIVENESS - AARTI KAPOOR AND RAHUL SHARMA

Updated: May 1




ASSERTIVENESS

Building Confidence and Assertiveness: A Coaching Conversation in an Indian-Global Context

AARTI KAPOOR & RAHUL SHARMA


Characters:

Boss: Aarti Kapoor

Subordinate: Rahul Sharma


Setting: Aarti's office


Scene 1: Initial Conversation


Aarti: (Welcoming Rahul) Good morning, Rahul. Please have a seat. I wanted to talk to you about something important. I've noticed that in team meetings and discussions, you tend to hold back and don't speak up as often as I would expect. I believe you have a lot of valuable insights to share. Is there any particular reason why you hesitate to express your thoughts openly?


Rahul: (Nervously) Well, Aarti, I appreciate your concern. I guess I lack confidence in my ideas, and I fear being judged by others. I often worry about saying something wrong or sounding foolish, so I prefer to remain quiet.


Aarti: I understand how you feel, Rahul. It's natural to have such concerns, but it's crucial to overcome them to reach your full potential. Let me assure you that your ideas and opinions matter. Building confidence and assertiveness will be beneficial for your personal and professional growth. I would like to help you develop these skills. Would you be open to some coaching and guidance in this regard?


Rahul: Absolutely, Aarti. I appreciate your support and guidance. I am willing to work on improving my confidence and assertiveness.


Scene 2: Identifying Areas of Improvement


Aarti: Great, Rahul. Let's start by identifying specific areas where you feel you lack confidence and struggle to be assertive. Can you recall any recent situations where you hesitated to express yourself or showcase confident body language?


Rahul: Well, just last week, during a client presentation, I had a brilliant idea, but I hesitated to share it with the team. I thought someone else might have a better idea, so I stayed quiet. Another instance was during a team meeting when a colleague criticized my work, and I didn't assertively defend myself.


Aarti: Thank you for sharing those examples, Rahul. These situations illustrate opportunities for improvement. In both instances, it's essential to remember that your ideas and contributions are valuable. Let's work on a few strategies to boost your confidence and help you communicate more effectively.


Scene 3: Coaching and Guidance


Aarti: To enhance your confidence, I suggest you start by preparing well for meetings and discussions. Research and gather relevant information about the topic at hand. This preparation will give you a solid foundation to speak more confidently.


Rahul: That makes sense, Aarti. I'll make sure to invest more time in preparation to feel more confident about what I'm sharing.


Aarti: Excellent. Additionally, pay attention to your body language. Stand tall, maintain eye contact, and use assertive gestures to convey your confidence. Remember, confident body language can significantly impact how others perceive you and your ideas.


Rahul: I'll keep that in mind, Aarti. I'll work on my body language to project confidence and assertiveness.


Aarti: Great, Rahul. Another important aspect is active listening. When someone criticizes your work or presents a differing opinion, listen attentively and calmly. Instead of getting defensive, take a moment to understand their perspective. Respond respectfully and assertively, focusing on finding common ground or addressing their concerns constructively.


Rahul: I understand, Aarti. I'll work on improving my active listening skills and responding assertively rather than defensively.


Scene 4: Setting Goals and Next Steps


Aarti: Rahul, let's set some short-term goals for your growth. I suggest you start by actively participating in team meetings and sharing your ideas and opinions at least twice in each session. Additionally, I encourage you to practice assertiveness by respectfully voicing your thoughts during discussions, even if they differ from others. We'll review your progress in our weekly one-on-one sessions.


Rahul: Those goals sound achievable, Aarti. I'll make a conscious effort to actively participate and assertively express my thoughts during meetings. I'm grateful for your guidance and support.


Scene 5: Concluding the Role Play


Aarti: Rahul, remember that building confidence and assertiveness is a gradual process. Be patient with yourself and celebrate small victories along the way. Feel free to approach me whenever you need guidance or to discuss any challenges you may face. I believe in your abilities, and I'm confident that with time and practice, you will become more assertive and confident in expressing yourself.


Rahul: Thank you, Aarti, for believing in me and for being such a supportive coach. I'm motivated and excited to work on my growth. I'll strive to meet the goals we discussed and will keep you updated on my progress.


Aarti: That's the spirit, Rahul! I'm looking forward to seeing your growth and progress. Remember, I'm here to support you every step of the way. Let's reconvene next week to discuss your progress and any further guidance you may need.


In this role play, Aarti Kapoor, the boss, takes on the role of a coach, friend, and mentor to Rahul Sharma, the subordinate. Aarti helps Rahul identify his areas of improvement, provides guidance on building confidence, assertiveness, effective communication, and confident body language. They set goals, define next steps, and create a supportive environment for Rahul's personal and professional growth. The role play concludes on a positive note, with both parties committed to Rahul's development journey.


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