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MODULE 1 - TRUST

Updated: May 22



Building trust is essential for healthy relationships, whether in personal or professional contexts.

 

Key steps to foster trust:

 

Consistency and Reliability:

  • Be consistent in your actions and follow through on commitments.

  • Reliability builds confidence and shows that you can be counted on.


Effective Communication:

  • Listen actively and empathetically.

  • Be transparent about your intentions and share relevant information.

  • Address misunderstandings promptly.


Demonstrate Competence:

  • Show expertise in your field or area of responsibility.

  • Deliver quality work consistently.

  • Be open to learning and improving.


Be Honest and Authentic:

  • Honesty creates trust. Avoid deception or half-truths.

  • Authenticity means being genuine and true to yourself.


Trust Others First:

  • Extend trust to others before expecting it in return.

  • Trust is reciprocal; take the first step.


Keep Confidential Information Secure:

  • Respect privacy and handle sensitive information with care.

  • Confidentiality builds trust over time.


Apologize and Make Amends:

  • When you make a mistake, acknowledge it sincerely.

  • Take responsibility and work to rectify the situation.

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